Emma Smith Proofreader Privacy Policy

PRIVACY POLICY

This privacy policy is for the website emmasmithproofreader.com. Your privacy is important to me. This privacy policy will explain how I collect, use and protect the personal data collected from you when you use my website.

If you are asked to provide personal information, it will only be used in the ways stated in this policy. Visitors to emmasmithproofreader.com do so at their own discretion and provide any such personal information at their own risk.

What data do I collect?

When you send an enquiry via emmasmithproofreader.com I request personal information relevant to providing you with a service, such as your:

name
email address
contact postal address
project topic, word count, project deadline and any other information pertinent to your enquiry.

I will also ask how you found my website (e.g. on Twitter, Google search, Facebook page).

How do I collect your data?

You directly provide me with most of the data I collect. The data is collected when you:

send an enquiry via the Contact Me page
click on the emma@emmasmithproofreader.com link to send a direct email
use or view my website via your browser’s cookies.

How do I use your data?

It’s necessary for me to collect certain data from you in order to:

contact you regarding your enquiry
respond to your enquiry as accurately as possible
better understand how visitors find this website
continue to correspond with you while a project is ongoing
be compliant with the UK tax authority (HMRC) in case of an audit request and for internal accounting processes (e.g. invoicing).

How do I store your data?

I securely store your data on Google Cloud which is itself committed to GDPR compliance across all Google Cloud services. You can view the Google Cloud privacy policy here.

Wix is my website host. It is password-protected and has SSL-certification (https) which provides an extra layer of security. You can view the Wix privacy policy here.

The password-protected email provider I use is Zoho. It operates a two-factor authentication login process. You can view the Zoho privacy policy here.

How long do I keep your data for?

Many of my clients work with me more than once. Therefore, data is kept private and is securely stored until a time it is no longer required, unless I am specifically requested to do so in writing before this time.

The UK tax authority (HMRC) requires me to keep records “for at least 5 years after the 31 January submission deadline of the relevant tax year”.

Marketing

I will never use your data for marketing or promotional purposes (e.g. by publishing a testimonial or a sample of your work on my website) unless you have given your permission in writing.

If you have agreed to receive marketing emails, I may occasionally send you information about my services that I think you may find useful. You have the right at any time to opt out of marketing emails. Your details are not passed on to any third parties.

Your data protection rights

Every user of emmasmithproofreader.com is entitled to the following:

The right to access – You have the right to request copies of your personal data. I may charge you a small fee for this service.

The right to rectification – You have the right to request that I correct any information you believe is inaccurate. You also have the right to request that I complete information you believe is incomplete.

The right to erasure – You have the right to request that I erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that I restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that I transfer the data that I have collected to another organisation, or directly to you, under certain conditions.

If you make such a request, I have one month to respond to you. If you would like to exercise any of these rights, please contact me by email: emma@emmasmithproofreader.com

What are cookies?

A cookie is a small text file placed on your computer to collect standard internet log information and visitor behaviour information. It enables my website to collect information about you and your activity across the site.

My website uses a cookie control system. This allows the visitor, on their first visit to the website, to allow or disallow the use of cookies on their computer/device.

For further information, you can visit allaboutcookies.org

How do I use cookies?

I only use cookies to understand how visitors use and browse my website and to improve visitors’ experiences. Tracking software provided by Google Analytics is used to monitor visitor engagement with my website. See Google’s privacy policies and commitments for further information.

You can amend your web browser cookie settings to determine how my website uses cookies. You can set your browser to block cookies. Please note that by not accepting cookies, this may result in some of my website pages and functions being unavailable to you.

Privacy policies of other websites

My website contains links to other websites. I only look to include safe and relevant external links. However, users are advised that they click on external links at their own risk. My privacy policy applies only to emmasmithproofreader.com so if you click on a link to another website, you should read their privacy policy.

Changes to this privacy policy

I keep my privacy policy under regular review and I place any updates on this page. This privacy policy was last updated on 26th March 2019.

How to contact me

I am the data controller for Emma Smith Proofreader, and you are free to contact me if you have any concerns or questions about how I handle your data and personal information.

Email me at emma@emmasmithproofreader.com
For a mailing address, please send a request to emma@emmasmithproofreader.com

This privacy policy was last updated on 26th March 2019.